Phone – Call the AIM Contact Center at 86, Monday through Friday, 6 a.m.Online – The AIM ProviderPortal is available 24x7.By phone – Call the prior authorization number on the member’s ID card.įor commercial prior authorization requests handled by AIM Specialty Health ® (AIM):Ĭommercial non-HMO prior authorization requests can be submitted to AIM in two ways. ![]() For instructions, refer to the Availity Authorizations User Guide .
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